Silence - Keep the Radiotelephony (RTF) to as low a level as possible - where possible assign a single frequency to the incident.Squawk - Acknowledge the call make sure the correct squawk is produced. ![]() Silence - The controller should clear the frequency and not raise more questions than are necessary.Airspace - Give the pilot freedom of the adjacent airspace - get other aircraft out of the way, and off the frequency.Time - Give the pilot time to sort out the immediate problem on receipt of first notification that there is a difficulty.Communicate with adjacent sectors/colleagues/supervisors as appropriate.Separate - Give the pilots airspace in which to operate and give them time.Identify the relevant aircraft and arrange for special code Squawk.The use of abbreviations and acronyms in the checklists is common in the ATC world and it seems logical, therefore, to recommend a few relevant checklist possibilities: ChecklistsĪ simple set of acronyms has been provided which may make it easier for controllers to remember the immediate actions, or sequence of actions, to be followed on initial notification in event of unusual/emergency situation. An observer/ assistant working with the controller who uses the checklist will be in a position to provide better quality support as it will be clear what the controller is doing, including the sequence of the completed and pending actions. The idea of the checklists is to create step by step plans on how to work for the common goal, and to better coordinate the operation. These checklists are designed to help the supervisor as well as the controller(s) handling the unusual or emergency situation. In “Guidelines for Controller Training in the Handling of Unusual/Emergency Situations” a ‘checklist’ approach is proposed for use by EUROCONTROL in order to ensure proper handling of any unusual and emergency situation which requires controller action. ![]() Additional input and advice was provided by aircrew personnel from Deutsche Lufthansa (DLH). The background material for the deliverable has been provided by Germany, Switzerland, The United Kingdom and The Netherlands. As a result of the workshop a deliverable titled “ Guidelines for Controller Training in the Handling of Unusual/Emergency Situations” was produced in 2003. In April 1996 a workshop was held at the EUROCONTROL Institute of Air Navigation Services (IANS), Luxembourg on the handling of unusual and emergency situations. ![]() Because of this infrequency, it is crucial that ATCOs maintain a level of constant awareness and be kept in practice for dealing with any potential situation to ensure that safety is not compromised when an unusual/emergency event occurs. These are situations which present anything out of the ordinary. The current reality is that many air traffic controllers (ATCO’s) could go through extensive periods of time without having to deal with emergency or abnormal traffic situations.
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